You can find answers to our most commonly asked fundraising questions here. Still have a question? Reach out to us by phone at 1.800.706.6275 or by email at and we’d be happy to assist you.

What type of fundraising options do you offer?

We offer Seasonal Brochures for Fall & Spring along with a great prize program to assist with growing your sales. We also offer a Chocolate Bar program year-round.

Do you require any money upfront?

We do not require payment in advance.

What type of materials do you provide?

We offer FREE Sales Materials for all programs to help you achieve your fundraising goal.

How are brochure orders packed?

ALL brochure orders are packed by individual seller for easy distribution.

What if something is wrong with the order?

All you have to do is report the problem within 3 business days of receipt and it will be taken care of for you.

Do you require a minimum order?

Our brochure program requires a minimum order (in total) of $500 for your organization to receive any profit.  

Our candy bar program requires a minimum order of 16 carriers.  We apply a shipping charge of $1.50 per carrier.   Score FREE SHIPPING with orders of 20 carriers or more.   Live near one of our store locations?  Have your order shipped to our store for FREE, you can pick it up at your convenience.

I've created an Ultimate Account, but my seller (child's name) is not found?

There are 2 steps to complete before you can place a fundraising order in which your child will receive credit.  

STEP 1:  Create an account.   Once you have created an account, log in. 

STEP 2:  ADD your seller (child).  To add a Seller, on the left hand side menu, click on “My Sellers”. It is the last item in the side bar menu.

You will then be directed to the “My Sellers” screen.  On the “My Sellers” screen, there is an “Add New Seller” button on the right hand side. Click on the ADD A NEW SELLER” button.
That button will open up the menu to add a New Seller. Fill out the form and then click “SAVE NEW SELLER” button.
The seller should now appear down below. You can add as many Ssellers as you need.

What is Gertrude's Give Back?

When you hold a Gertrude's Give Back fundraiser, your supporters simply shop any of our store locations over a pre-designated 3 day period.   All purchases made during that time are calculated and WE GIVE BACK 20% of the total sales to your group!   It's THAT EASY!

Is there a minimum required to particpate in Gertrude's Give Back?

We do not require a minimum to participate in this program.

Can an individual participate in Gertrude's Give Back?  Or, is it just for groups?

You must represent a group or organization to hold a Gertrude's Give Back fundraiser.  A representative of the group must call our fundraising team to set up the sale in order to qualify for profit.

How do I start a Gertrude's Give Back campaign for my organization?

It's easy!   Simply give us a call, 800.822.2032, ask to speak to one of our fundraising team members.    They will set up your organization for a Give Back sale over a 3 day period of your choice.

Can my Gertrude's Give Back fundraiser last longer than 3 days?

We find that 3 days works best for our groups.   It allows just the right amount of time for your supporters to shop.  You can pick the days that will work best for your group.  We are not able to accommodate Give Back fundraisers beyond a 3 day period.

How will the store know to give credit to my group?

Be sure to tell your supporters to alert the store associate BEFORE they begin the checkout process.  Supporters just need to give the GROUP NAME to the associate and the sale will be captured for credit.  We can not honor purchases before or after the designated sale dates for your group.